Originally Posted by wyndhy

we had voip with the battery back up and all that jazz, but there were times when i picked up the phone and didn't get a dial tone, or got the dial tone, dialed and then waited for nothing to happen. without little ones in the abode, i wouldn't worry so much about not having a phone but if i ever needed 911 at one of those toneless times, then we'd have been screwed.
but what really made me cancel was the last time i called comcast to report the issue and the manager (whom i only got to speak with after going through the hoops of customer service push button hell) told me "it's not an exact science" so i said "well, since you seem to be *exacting* payment from me, and cashing my checks *exactly* when you get them, for the *exact* amount they are made out for, i'm certain some other phone company who relies on an *exact* science, and treats customers with *exacting* consideration, deserves my money. and just so we're clear on what it is i'm saying - *exactly* - i'm canceling all services we have with you as of *exactly* now.




over the top?
well...i was pissed. :p